Gaming is for enjoyment — not stress. Betswiz believes the best play comes from a healthy mindset. Use our responsible gaming tools and keep yourself protected.
Responsible gaming means treating betting or gaming as one form of entertainment — not the central goal of your life. At Betswiz, we always want you to play with a smile, whether you win or lose.
Many people think betting always means risk. The truth is, playing within the right limits is safe gaming. Betswiz provides tools that let you set your own boundaries on your own terms.
Betting is never a reliable source of income — it's a form of entertainment, and should be enjoyed as such. Never bet with money set aside for daily expenses, savings, or your family's needs.
Every bet outcome is independent and random. Previous wins or losses have no influence on what happens next.
If most of the above applies to you, you're gaming in a healthy way. Betswiz will help you keep it that way.
Use these tools to take full control of your gaming experience — completely free of charge.
Set daily, weekly, or monthly deposit limits. Once a limit is in place, you won't be able to deposit beyond it — you stay in control of your own budget.
Decide how long you'll play each day before you start. Once your set time is up, Betswiz will automatically remind you.
Take a voluntary break from 24 hours up to 30 days. During this period, no betting activity will be possible on your account.
If you need a long-term break, you can request to close your account for anywhere from 6 months to permanently. This action cannot be reversed.
Set a loss limit in advance — once you've reached that amount, Betswiz will automatically stop you from placing further bets.
If you have any concerns about your gaming, Betswiz's dedicated support team is always here for you — free of charge and in complete confidence.
Sign in to Betswiz with your username and password.
Click the profile icon in the top right corner and navigate to the "Responsible Gaming" section.
Deposit limit, session time, cooling-off, or self-exclusion — choose whichever you need.
Enter the amount or time limit of your choice. Changes typically take up to 24 hours to take effect.
For Self-Exclusion, contact Support directly — they will act promptly.
| Limit Type | Duration | Takes effect | Adjustable |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Instant | Yes (after 24 hours) |
| Loss Limit | Daily / Weekly | Instant | Yes (after 24 hours) |
| Session Time Limit | Every Session | Instant | Yes (any time) |
| Cooling-Off | 1–30 days | Instant | No (expires after the set period) |
| Self-Exclusion | 6 months – Permanent | Within 24 hours | No (permanent) |
Decreasing a limit takes effect immediately, but increasing one requires a 24–48 hour waiting period — this helps prevent impulsive decisions.
Nobody becomes addicted overnight — it happens gradually. That's why it's important to recognise the warning signs early. If any of the following apply to you, consider seeking help.
Go through the questions below and see how many apply to you. If more than 3 answers are 'Yes', consider seeking help.
Do you find yourself moody or getting into arguments with family after losing a bet?
Do you sometimes feel you'd be better off not betting, yet find yourself unable to stop?
Have you ever bet using money set aside for essential expenses?
Have your family or friends expressed concern about your betting?
Have you been betting more to try to recover lost money — and does this keep happening?
This self-assessment is not a medical diagnosis, but it can help raise awareness. If you have any concerns, contact Betswiz Support.
Betswiz has built itself as a responsible gaming platform from the very beginning. We believe gaming is only truly enjoyable when it doesn't harm your daily life, relationships, or financial health.
Awareness around betting-related issues remains low in Bangladesh. Many people don't know that addiction is a mental health condition — and that it can be treated. That's why Betswiz is actively working to change that.
Our platform uses technology that can detect unusual gaming patterns. If someone suddenly starts spending significantly more time or money, our system automatically sends them an alert.
Betswiz takes rigorous measures to ensure no one under 18 can access the platform. Strict KYC verification and age proof requirements reflect our commitment to protecting minors.
Anyone can contact Betswiz Support at any time to activate responsible gaming tools on their account. This service is completely free and fully confidential.
Set aside a fixed amount for betting each week. Once that budget is gone, stop playing — whether you're up or down.
Decide in advance how long you'll spend betting each day. Betswiz's session timer will remind you when your time is up.
Even after a big win, don't chase more out of greed. Withdraw your winnings and move on to something else.
Avoid placing big bets out of anger or frustration after a loss. Always make decisions with a clear head.
Take at least one full day off from betting each week. It helps maintain a healthy mental balance.
Addiction is an illness, not a weakness. Seeking help is an act of courage.
Talk to us about responsible gaming anytime via Betswiz Live Chat. Our team is always ready to help.
Send a detailed description of your issue to [email protected]. You'll receive a response within 48 hours.
In serious cases, seek help from a professional mental health specialist. Betswiz will help point you in the right direction.
If someone in your family is affected, reach out to us — we can guide and support families too.
If you feel betting is taking over your life, activate Betswiz's self-exclusion feature right away and reach out for professional mental health support. We're here for you.
No one under 18 may register on Betswiz. We enforce this rule with absolute strictness.
If your child uses your device, install parental control software. Have an open conversation with your child about online safety.
Betswiz is more than just a business — we are a responsible part of Bangladesh's gaming community. That's why we make the following commitments:
A healthy and happy player is Betswiz's greatest success. Your well-being is our priority.